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Zolace Malaysia Sdn Bhd. d/b/a Zolace (“we,” “us,” “our,” or “Company”) understand that our customers are concerned as to the usage and sharing of personal information, hence privacy is of great importance to us. Following is a brief outline of how we intend to make use of such information. When you access the Zolace.com website and the associated domain name, or any further pages, content, features or services that may be provided by us in connection with (henceforth the ‘Website’) you are acknowledging that you are in acceptance of any of the points described in the following Privacy Policy.
Any personal information that is collected by Company when accessing the Website is covered by the privacy policy, as well as that in conjunction with use of services provided by us. The policy does not apply to any third party services or applications not owned by us, this includes third party applications used to access the Website, or those integrated with it. The policy does not apply to people not managed or employed by Company.
Information that enables us to improve our services and offer a more personal approach is collected by Company when users agree to provide a user profile and account for the purpose. The following information may be utilized:
Information supplied as part of a users profile may be used by company, as well as: a user’s name, gender and birth date, an email address if provided, IP address, user location and type of browser. Also a website username and password, plus any further details necessary for the provision of our services. Users may opt not to supply certain details should they wish, but this precludes the use of certain aspects of the website.
Personal information is used for improvement of our services, personalizing any advertisements the user may be party to, and for relevant communication regarding the features, services and offers provided by the Website.
Information is automatically collected and stored when users enter the website or make use of the services provided. This information may include the users IP address, information regarding cookies and browsers, timestamps and operating systems plus the information the user requests via the Website.
Also collected is statistical and demographic information including numbers of visitors and usage of the services provided. This information is used only for statistical analysis, not for personal identification, and for improvement of the Website in general. Information of this type is sometimes offered to our partners, in order that they can also understand how the Website and its associated services are used, and can therefore improve their own services. This information is never used to personally identify users, only in a statistical form.
Your computer may automatically send us confirmation that you have opened an E-mail from Company. This helps us improve this particular area of our service. Users may opt out of receiving follow-up E-mails from company should they wish to do so.
Cookies are stored on a user’s primary storage system via the browser, in order to help us gather statistical information such as: when our pages are accessed, and how; the numbers of people who visit the Website. This information is used to help develop the Website and improve the quality of our services.
Users can choose to disable cookies via their browser; there will also be a function allowing you to choose when to accept cookies, and otherwise. It is advised by us that you leave cookies enabled, as this will allow you to make use of some of the special features provided by the Website.
Our advertising partners may also use cookies to compile information about users who visit the Website. This is used to develop targeting strategies for ads on the site. Please note: this Privacy Policy applies only to cookies used by Company, and not to those used by our advertising partners.
Any Personal Information provided by users will not be sold or leased in any fashion; we share such information only as follows:
Advertising Partners: as we have already stated, advertisers are permitted to choose the users they will provide ads to by using information collected by us. You agree that this information may be used thus. This information, which may include that not disclosed to other users, is used to allow the advertiser to target particular audiences using demographic analysis. Your history of using the Website may be used in this fashion.
Agents: we may at any time make use of individuals and companies to act on our behalf in certain tasks, and we may need to supply them with information in order they can provide you with the service you require. These agents do not have a right to use Personal Information in any way other than to help us perform the required service, unless we inform you otherwise. In signing up for the Website you consent to the use of Personal Information in this fashion.
Businesses Not Under Our Control: certain businesses that are not under Company’s control may sell items to users via the Website. We often work with such affiliated businesses and sometimes offer services, jointly, with them. We only share Personal Information that is relevant to the transaction, and you will be able to see when an affiliate is involved with the transaction.
Use of User Profiles: information entered as your user profile – including name, E-mail address, and any further details (“User Submissions”) may be seen by others in order to enable necessary interaction with the Website. Furthermore, E-mail addresses may be used in order to complete User Submissions, and to communicate with users. We do not reveal E-mail addresses of users to other users, except where users are using a shared membership, are responding to invitations, or if the user has opted for their E-mail address to be publically shown in their profile.
User Submission Communications: Company will send an E-mail to users in response to user Submissions. By posting such submissions you hereby agree that Company may send you E-mails and communications relating, in its discretion, to your User Submissions.
Business Transfers: should Company decide to buy or sell assets, or should it be acquired completely by another party, become bankrupt or cease trading, then customer information is among the essential assets that would necessarily be transferred to or acquired by any third party involved. You hereby accept that such may occur, and agree that any third part acquiring Company may use your Personal Information as described in this Privacy Policy.
Law Enforcement and Protection: Company may provide Personal Information when believing, in good faith, that such is required in order to comply with the law, to enforce the conditions of use or any other such agreements, or to protect the rights and safety of employees of Company, users of the Website and others. This also covers protection against fraud and credit risk reduction, in which case such information may b shared with relevant organizations.
With Your Consent: Company will notify users as to when Personal Information is to be shared with other organizations, with the exception of cases as described above, and you will be entitled to prevent us from sharing your information.
All Personal Information provided to Company is protected by a password; we understand your need for privacy and security and it is of utmost importance to us. It is the user’s responsibility to ensure that the password is kept secure in order to prevent unauthorized access to their account, and to also ensure that access to their computer is restricted, and that they sign off from their account after completing a transaction.
Although Company will do everything it can to protect user information and keep accounts secure, it cannot guarantee the overall security of account information. Security may be compromised by unauthorized entry, by the failure of software or hardware, or by a number of other factors beyond our control.
Company may not be held responsible for privacy and other points relating to other sites that we may link to. Please be sure to check the privacy policy of such sites should you use them, as this Privacy Policy relates only to information collected by the Website.
Company permits users to view the following information, and should it be required, also to update or delete the information therein. The list may change in accordance with the Website development.
Users may opt not to provide information should they wish, although this may limit their use of certain aspects of the Website and associated services. Users may also update or add information, including that in the areas listed above, and on some other pages at certain times.
Please note that a copy of the original information may be retained by us. Users may request that their user account be deleted: to do this you should send an E-mail to custserv@zolace.com It should be noted that certain information may be retained by beyond deletion of the account.
Users can opt not to receive E-mail notifications from Company by activating the relevant request in their account settings, or by unsubscribing from any mailing lists.
It should be noted that, should you not wish to view legal notices provided by Company – including this Privacy Policy – such notices remain in governance of your usage of the Website, and you remain responsible for viewing such notices in order to be aware of changes.
Company may alter this Privacy Policy as and when it chooses. Use of information will always be in accordance with the Privacy Policy that applies at the time of use. Should changes be made, Company will send users an E-mail notifying them, or post a notice on the Website. All users remain bound by changes to the Privacy Policy when using the Website following changes to the policy.
Should you have any questions or require further information on the subject of privacy with regard to the Website, please contact us with your concerns at custserv@zolace.com and we will do all we can to answer your questions.
